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Archive for the ‘Blog’ Category

Coin-Operated Laundry Services for Apartments & Multi-Housing Facilities

Posted on: October 15th, 2018 by admin-RexAnderson No Comments

Are you a property owner looking to add revenue to your apartments and multi-housing facilities? Make your rental properties more profitable with coin-operated commercial laundry machines.

Whether you’re adding a new laundry room, upgrading your existing equipment, or searching for a new laundry service provider, Lakeside Laundry Equipment will help you select the right washers and dryers to meet the specific needs of your property—and the needs of your residents.

With over 70 years of combined commercial laundry equipment experience, we have placed thousands of commercial washers and dryers in a variety of high-usage applications in multi-housing laundry locations across Michigan, West Virginia, Ohio, and Western Pennsylvania.

We offer coin-operated laundry services for apartments and multi-housing facilities, as well as washers and dryers that are smart card- and credit card-operated.

Smart card- and credit card-operated laundry machines have changed the multi-housing laundry equipment industry, which has traditionally been coin-operated. Modern technology provides an easier, more profitable solution for multi-housing property owners and apartment managers to:

  • Maximize income
  • Attract new residents
  • Improve current residents’ laundry experience/li>

The innovation of smart card-operated commercial laundry machines has allowed for new marketing ideas, flexible payment possibilities, and income transparency.

We continue to offer coin-operated machines configured in top load, front load, and coin-op dryers in single load or stacked. All the commercial laundry machines we provide are proven performers, dependable, and energy efficient. We supply high-quality commercial washers and dryers from the brands that you know and trust, including ESD®, Maytag®, and Whirlpool®. In addition to cash to card systems, we also provide card to card revalue stations, immediate credit transfer, and internet transfer equipment.

Each apartment gets a reusable smart card to which value can be added at any time. With a smart card, the resident no longer needs to save quarters, make a special trip to buy quarters, or make sure they have correct change before doing laundry. The ESD Value Transfer Machine (VTM) has full, 100% accountability—accurate and verifiable at any time.

Interested in learning more about our coin-operated laundry services for apartments and multi-housing facilities? Contact us today and help your residents feel right at home with high-quality, energy-efficient washers and dryers.

High-Quality Commercial Washers & Dryers You Can Trust

Posted on: September 25th, 2018 by admin-RexAnderson No Comments

Whether you’re a coin-operated laundry owner in Western Pennsylvania or a property manager in Northeast Ohio looking to upgrade your multi-housing complex with new commercial washers and dryers, Lakeside Laundry Equipment has what you need to ensure continued success.

We supply high-quality commercial washers and dryers from the brands that you know and trust, including:

  • ESD®: Engineered for coin-operated laundry use and other laundry facilities using electronic payment or SmartCards, ESD systems are known for offering convenience to laundry customers as well as reducing the opportunities for vandalism and fraud.
  • Maytag®: Maytag commercial washers and dryers are extremely reliable and engineered for energy efficiency, meaning they operate at the highest performance and save on energy costs.
  • Whirlpool®: The Whirlpool brand—which includes top-load washers, HE front-load washers, dryers, and stack washers/dryers—is known for its exceptional value, high quality, and energy-efficient design.

Not sure which brand is best for your needs?

The Lakeside Laundry Equipment team is here to help you select the best commercial washers and dryers to help you succeed in the ongoing operation of your business or facility. With over 70 years of combined commercial laundry experience, we’re committed to providing superior products and maintaining high customer satisfaction.

We’ve placed thousands of commercial washers and dryers in a range of high-usage applications in multi-housing locations, on-premise laundry facilities, and coin-operated laundromats across Michigan, Ohio, Western Pennsylvania, and West Virginia.

Multi-Housing

At Lakeside Laundry Equipment, we sell, service, lease, and rent commercial washers and dryers to apartments and condominiums, owner-operators, guest laundries for hotels and motels, assisted living, correctional facilities, halfway houses, and other multi-housing facilities.

On-Premise

All of our on-premise laundry machines are produced with the highest quality materials and craftsmanship in a range of sizes and features, tailored for a variety of uses. Lakeside Laundry Equipment sells, services, and leases on-premise commercial washers and dryers to the hospitality industry, healthcare facilities, day spas, country clubs, veterinary clinics, animal hospitals, kennels, stables, daycares, shelters, prisons, and more.

Coin-Operated

Whether you’re an existing coin laundromat owner or preparing to open a brand new coin-operated laundry business, trust our team of experts for all your coin-operated laundry machines. Here are three tips for success with coin laundry.

In addition to our quick, efficient service, we offer our customers a superior one-year warranty on every commercial washer and dryer purchase. Our service staff is factory trained and certified by the equipment manufacturers, meaning they are highly knowledgeable and qualified to work on your equipment.

Interested in learning more about our commercial washers and dryers, including commercial laundry equipment prices? Contact us today.

Maytag® Commercial Laundry Equipment Vs. Electrolux & Wascomat: Which Is Best?

Posted on: September 18th, 2018 by Dennis Connelly No Comments

Looking for new commercial laundry equipment to upgrade your current housing facility or to launch a brand-new laundry business?

Whatever your needs, you want equipment that best maximizes the productivity, efficiency and sustainability of your laundry operations.

In addition to Whirlpool® and ESD®, Lakeside Laundry Equipment is a proud supplier of industry-leading Maytag, which has achieved a reputation for dependability. Maytag’s commercial laundry equipment is reliable and built strong to withstand the high-volume usage that occurs in coin, multi-housing, on-premises and industrial laundry environments.

Engineered for energy efficiency, Maytag machines operate at the highest performance and save on energy costs. Here’s how Maytag stacks up against Electrolux and Wascomat machines.

Electrolux

Electrolux machines are ideal for vended laundries and on-premises laundry (OPL). However, the Electrolux brand makes only front-load washers, which generally have smaller load capacity and much longer cycle times – often 60 to 120 minutes. Electrolux machines also tend to lean towards the high end of the price range for washers.

Wascomat

Wascomat commercial laundry equipment has always been manufactured by Electrolux, and both live within the Laundrylux brand. Wascomat features several benefits for OPL environments, multi-housing and vended laundry, offering energy-saving solutions that include using 60% less water and having drying cycles that are 15 minutes shorter compared to traditional commercial laundry equipment.

With extra-large load drums, Wascomat machines allow customers to double capacity while their Cross Balance technology keeps loads balanced.

If you love your current Wascomat or Electrolux commercial laundry equipment but are looking for even more energy- and labor-saving benefits, contact us today or fill out the form to the right to learn more about the latest available products from Maytag.

Top Laundry Customer Complaints

Posted on: May 25th, 2017 by lakeside-admin No Comments

A goal of any laundry facility owner is to keep customers happy. If you are not achieving this, how will you know? Some customers will complain, posting negative reviews on social media or review sites. Others will not complain—they just won’t come back. Before you lose customers, make sure your laundry facility is not guilty of any of the following:

Out of order equipment. Not only does it cost you money when machines are out of order, but it sends a poor message to customers. You are inconveniencing them with limited machines available for use. Also, leaving broken equipment labeled “out of order” also signals that you do not care about timely maintenance of your machines or your laundry in general. Make sure that any out of order equipment is addressed as soon as possible. This can be alleviated when you have a responsive, efficient laundry equipment service partner.

Uninviting atmosphere. This is fairly straightforward: Customers would rather spend time in a space that is bright and clean, rather than dark and dingy. Also, if customers are greeted with broken laundry carts, limited spaces for folding, or old, dated seating, they will immediately associate these negatives with their first impression of your laundry. Having the highest quality commercial laundry equipment is not enough to keep customers—make sure you are creating an inviting atmosphere.

Poor customer service. Does your laundry operate without a service attendant? If you have an attendant on duty, this person can address customer concerns, answer questions, and help you to keep the facility clean. Consider the benefits of hiring an attendant.

To learn more about how to address customers’ top complaints about your laundry, contact the experienced team at Lakeside Laundry Equipment.

Understanding the Customer’s Journey to Your Laundry’s Door

Posted on: May 9th, 2017 by lakeside-admin No Comments

“Anyone who’s ever walked into your laundry has a story behind how they got there—and you’d do well to listen to them whenever you get the chance,” says Dennis Diaz in the latest issue of Planet Laundry from the Coin Laundry Association.

He continues: “Try stopping some of the customers in your store, and ask them how they found you… These stories are important because they can be broken down into tangible, useful bits of information that open doors of opportunity for your laundry business. The key here is a simple but crucial one: If you understand the mindset and journey of the people who have found you, you can align yourself so that more people find you in the future.”

As a laundry owner, you are always trying to drive more traffic into your laundry. It is important to remember that, as you search and look for ways to attract new customers, you should pay attention to the customers who are already in your laundry and choosing your business.

How did these customers find you? Were they simply a drop-in? Did they ask a friend or family member? Had they tried a local competitor and been unhappy with the service?

Simply taking the time to speak to your customers regularly can shed a light on what you are doing right, and how you can do even better to draw more, similar customers.

Read Dennis Diaz’s full article for further insights here.

A Caution for Businesses Using Residential Laundry Equipment

Posted on: April 19th, 2017 by lakeside-admin No Comments

We’ve seen it happen to businesses time and time again:

A commercial business such as a salon or day spa will try to save money by purchasing residential laundry equipment at a big box store for their operations. Over time, because of the heavy load and use and significant wear and tear on the machines, the equipment inevitably breaks. Then, when the business goes back to the retailer for repairs, they find their equipment warranty has been voided because the residential equipment was put to commercial use.

Instead of saving money, the business finds itself needing to buy brand new washers and dryers—and losing the money spent on residential equipment.

Commercial operations like salons and day spas that require daily loads of laundry for towels demand commercial laundry equipment. You cannot expect residential washers and dryers to handle the load. In addition, commercial laundry equipment from brands like Maytag and Electrolux is built for your purposes—if used correctly, they will help you find cost savings through their efficiency and sustainable design.

Instead of trying to get away with using residential equipment in your salon or day spa, start off on the right foot with commercial laundry washing machines and dryers. Work with Lakeside Laundry Equipment to get the right equipment to meet your business needs.

Why Laundry Retooling Is Essential

Posted on: April 7th, 2017 by lakeside-admin No Comments

Brian Grell of the Coin Laundry Association recently discussed the importance of retooling to laundry growth:

“Have you ever heard of ‘Zombie Laundries’ or ‘Zombie Mats?’ I’ve used this term repeatedly to describe vended laundries with old and inefficient equipment, subpar facilities, cringe-worthy restrooms, poor signage and terrible (if any) customer service. These are just some of the issues laundry owners need to address when retooling to give customers the best possible experience.”

Grell stresses that while equipment retooling and leasehold renovations, like restroom makeovers, are essential, it’s also about “retooling marketing, customer service, the laundry customer experience and the way owners operate.”

You can read the full article here.

The team here at Lakeside Laundry Equipment is positioned to assist you with whatever laundry retooling endeavors you want to undertake. We can help you find the right commercial laundry equipment to update your facility or provide guidance in terms of laundry operations and customer service improvements. Let us know how we can best partner with you to improve your laundry. Contact our team to start the conversation.

Marketing Your Coin Laundry Across Generations

Posted on: March 22nd, 2017 by lakeside-admin No Comments

Every coin laundry business needs to consider its target audience when developing a marketing strategy. And, unlike other businesses, the clientele of a coin laundry truly spans generations. Some laundry owners forget that they must attract a wide range of customers to bring in the business needed to sustain their operations.

The Coin Laundry Association breaks down the five generations living in the United States today as:

  • Mature Silents – born 1947-1945
  • Baby Boomers – born 1946 – 1964
  • Generation X – Born 1965 – 1980
  • Generation Y/Millennials – Born 1981-2000
  • Generation Z/Boomlets: Born after 2000

To develop as many income streams as possible for your laundry business, it’s necessary that you treat each of these generations as separate and distinct market segments. This means that your marketing—including your advertising, of course—must reach out to each segment in the proper manner.

Not doing so is a significant mistake and will ultimately limit your customer base, as well as the strength, growth and future of your vended coin laundry business.

If you have questions about how to grow and sustain your coin laundry business for the future, contact the team at Lakeside Laundry Equipment. We are happy to offer our expertise and guidance.

Improve Your Hotel Laundry

Posted on: March 7th, 2017 by lakeside-admin No Comments

Are you looking for ways to improve your hotel laundry? Whether you own a small boutique inn or manage a large hotel, there is always room for improvements in efficiency, sustainability, and costs. Lakeside Laundry is experienced in hotel laundry management and can work closely with you to realize improvements like the following:

  • Reduce dryer gas consumption.

By upgrading your hotel laundry equipment to energy-saving commercial washers and dryers, you can greatly reduce energy usage. Drying time is significantly cut down—leading to significant savings in gas consumption.

  • Improve productivity.

Did we mention shortened drying time? This not only means cost savings, but it also contributes to greater productivity.

  • Reduce water usage.

When a hotel can cut water costs, they also cut water-heating costs. According to Business Energy Advisor, water heating makes up nearly 52% of natural gas usage, per U.S. Energy Information Administration data.

Talk to a team member today about commercial laundry equipment for your hotel, inn, or bed and breakfast. We are here to help you realize the above improvements firsthand!

Laundry Industry Turning to Automation

Posted on: February 20th, 2017 by lakeside-admin No Comments

“Automation is seen in the production of cars and trucks, food and beverage processing, even in flying an airplane. The laundry industry has turned to automation as well. A main objective of laundry automation is to reduce labor costs by reducing the ‘number of physical touches’ that employees have with the linen, which results in increasing PPOH (pounds per operator hour).”

American Laundry News recently published a two-part series of articles detailing the rise of automation in the laundry industry. One of the first, and most important, steps? Choosing commercial laundry equipment.

“If a laundry decides that automation would benefit its operations, then it needs to take the next step: purchase the right equipment.”

That’s where Lakeside Laundry can help.

Read the full article here.